"If I'm not closing, I'm treated like I mean nothing to this company and my self-worth suffers immensely." A dozen current or former employees felt that the stress of working at Yelp had serious deleterious effects on their mental health, including depression, anxiety, or breakdowns. "Everything is dependent on my success with revenue," said a current Yelp employee. These sources painted a picture of a culture that's part boiler-room and part fraternity house, where a stifling pressure to hit sales targets is always in the air. ![]() Business Insider has spoken to 21 current or former employees of the company for a recent investigation into Yelp's sales practices and culture. It's just one example of the intense pressure employees in Yelp's sprawling local sales organization say they face. (Earlier this summer, Yelp announced a plan to blacklist abusive businesses after years of reps experiencing racist and sexist abuse.) ![]() The crude behavior was all the more reason for the saleswoman to take the business owner's money, she recalled her manager saying - "because he's gross." Multiple other Yelp insiders also said they either felt pressure to interact with sexually inappropriate business owners or witnessed other reps doing so. Her manager urged her to continue with the sales pitch. It often indicates a user profile.Ī female Yelp employee was on the phone with a small business owner, making a sales pitch for Yelp's advertising services, when the man on the other end of the line announced that he planned to masturbate while thinking of her. Account icon An icon in the shape of a person's head and shoulders.
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